About Personal Information

Protection PRAP Approach to Personal Information Protection Proterial Asia Pacific Pte Ltd(hereinafter referred to as “PRAP”), we deliver optimal solutions that embody customer needs. We handles various personal information including information provided by customers. With this in mind, PRAP has strived to establish and fully enforce an information management system in order to respect the value of the said information.

Considering such background, PRAP will attempt to create rules and establish a management system for the personal information protection in PRAP, as well as to set a personal information protection policy as below and spread it among board members and employees. PRAP will strive to protect personal information appropriately based on this policy.

PRAP Personal Information Protection Policy

1. Establish rules for managing personal information protection and make continual improvements

PRAP will make sure that executive staff and workers recognize the importance of personal information protection and will establish rules for personal information management to appropriately use and protect personal information and ensure that the management system is put in execution. These rules will be maintained and improved continually.

2. Collect, use and provide personal information and forbid the use of such information for purposes other than the original intent

While carefully considering the personal information is entrusted to us in our company activities, PRAP will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following our rules for collecting, using or providing personal information. In addition, PRAP will not use such information for purposes other than the original intent and will implement appropriate measures for it.

3. Implement safety measures and correct problems

To ensure the correctness and safety of personal information, in accordance with the rules for information security, PRAP will implement various measures such as managing access to personal information, restricting the means for transporting personal information outside the company and preventing incorrect access from outside the company, and strive to prevent the leakage, loss or destruction of personal information. In addition, when any problems regarding safety measures are found, PRAP will identify the cause to take corrective measures.

4. Follow laws and norms

PRAP will follow the Singapore laws, guidelines and other norms for the handling of personal information. Also, PRAP will conform our rules with personal information management to such laws, guidelines and other norms.

5. Respect a person’s rights regarding his or her personal information

When a person makes a request to disclose, correct or delete his or her own personal information, seeks to prevent the use or provision of such information, or gives any complaints or requires consultation, PRAP will respond with sincerity, respecting the person’s rights related to that personal information.

Other Important Matters

Request to person

While most of PRAP services can be used without the personal information, please note that some services are only available with the submission of the personal information. Please note that PRAP is not responsible for the security of personal information in any non-Proterial web site whose link is included in the PRAP web site. If a person enters the personal information into the PRAP website, he or she is required to agree upon the provisions in this document, “About Personal Information Protection”, otherwise you may not use our services (including response to inquiries). Also, if you are aged below 13, please enter the personal information with the consent of a parent or guardian.

Notification on handling of “About Personal Information Protection”

Our personal information protection policy shall be in accordance with the laws of Singapore. PRAP may revise this document, “About Personal Information Protection,” to improve the handling of personal information and/or due to the revision of laws or ordinances, or other rules or regulations. The implementation of this document, “About Personal Information Protection,” shall be after the issued date (or revised date).

We protect personal information as a Proterial group company.
For details, please refer to the Proterial ‘s “Personal Information Protection”. https://www.proterial.com/e/individual_1.html

Enacted 16th Sep 2025